General Manager

GENERAL MANAGER 

Toyota President's Award for 9 consecutive years and counting!

Job Purpose: ensures the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration).  Duties of the general manager include, but certainly not limited to, planning, motivating and coordinating the dealership’s management through leadership and solid business practices.

Job Duties:

• Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts and service departments)
• Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval
• Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections
• Paying close attention to daily operations, recommending and creating improved courses of action where necessary
• Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed
• Providing dealership management with reports on the financial condition of the dealership
• Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners
• Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained
• Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships
• Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency
• Work with sales and finance management to develop dealership sales goals and business plans
• Maintaining an enthusiastic attitude to build positive employee attitudes and morale
• Creating cost-effective advertising programs and merchandising strategies for the dealership
• Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints

Skills/Qualifications:

• Two or more years of dealership sales
• 5 or more years in a supervisory position
• Experience in other dealership departments is a plus
• Ability to manage a large, diverse staff
• Know the federal, state, and local regulations affecting their operations and comply with them, including hazardous waste disposal and OSHA Right-to-Know regulations. Also they must provide the necessary training on regulations and ethical practices
• Effective analytical and communication skills.
• Effective people skills
• Good reading, computer, and mathematics skills
• Leadership quality
• Ability to learn new technology and repair and service procedures and specifications.
• Should be able to operate electronic diagnostic equipment.

Job Requirements:

• Must hold a high school diploma or equivalent is required
• College degree in business administration is preferred
• 2 years management experience
• 5-7 years of technical experience preferred
• Superior customer interaction skills
• Excellent negotiation abilities
• Assertive personality and strong drive for success
• Must be able to work evenings and weekends
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver's license

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Paid Vacation
• 401(k)
• Healthcare benefits
• Employee discounts and packages

About Us 

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